SYP Direct is Southern Pine
SYP Direct is Southern Yellow Pine Direct, the homeowners source for everything real wood; specializing in New Heart and Knotty Pine.
Southern Yellow Pine is not a species, no it is a dozen species and the word Yellow, it inidates one the “hard” pines. The majority of our business is unfinished flooring sold directly to homeowners who come to SYP Direct after seraching local to no avail. Many times these customers have never seen new heart pine, knotty pine or worse believe that white pine or the local lumber yards are comparable to our flooring. The fact that we are an A+ rated Better Business Bureau rated company would be remarkable in any business but selling real wood online it is amazing. We tell the truth, get you the most your money can buy and in marketplace dominated by single use floor covers, we sell floors that outlive your house.
Why buy from SYP Direct?
Quality & Price = Value
Trust (and verify)
Pine flooring experts
Customer Service
Finish to order option
Value- At SYP Direct we differentiate ourselves by the species of our materials, the quality of our millworks and the honesty of our sales process. To put it simply, we have the same (small) margins in every floor we sell. And, do not underestimate the value of longboards. Short chopped up floors can be gorgeous but they do not have the cache of long runs which scream ‘expensive’.
Trust and Verify- Trust our A+ Rating and online reviews and verify by getting local references. That’s right, odds are SYP Direct has multiple customers close to you, unless you are in MT, ID, SD or ND where nobody is really close to anyone. However, we have great customers in those states too! Being able to trust that you are getting the most for your money is a great feeling, and one that is increasingly harder to obtain. Not with us; our mission is 100% satisfaction which includes, product, price and experience.
Pine Flooring Experts- Southern Pine represents about 5% of the flooring market, and unfinished pine is a small piece market. It is heavy, long and unprofitable compared to engineered and LVT floors. Very few flooring installation professionals understand Southern PIne or Heart pIne. We do, and with over 3 million square feet delivered to homeowners our experience is unmatched when talking about pine floors.
Customer Service-There is no mention of customer service at SYP Direct without mentioning Heather. Southern charm and manners are the first thing you may notice with product knowledge a close second. From your first source of information, navigating you to the right person acting as shipping concierge for your delivery. It is the last one that might go unnoticed but when dealing with common carriers the pitfalls can cost money. SYP Direct does not own trucks, we utilize LTL routes with trusted common carriers. Even so, it seems some issues need attention with 20% of shipments. The amount of money Heather has saved our customers versus shipping themselves cannot be accurately estimated, not even close.
Custom Finish aka finish to order- Our partnership with Premiere Finishing of Reidsville, NC. gives homeowners to access a state-of-the-art flat line finish, i.e. factory, using our floors. What does that mean? Your floors will not be short boards with an average of 24” like the box stores. Our process is an ala carte’ menu of extras that allows you to create your own custom floor, using the latest UV technology. The amount of money this saves each customer is a direct correlation with their zip code. For instance, wide plank New Heart Pine in Manhattan is going to save the buyer more money than when we send it to South Carolina, or any other place in country compared to that zip code
White Oak and Walnut
This is a classic old school hardwood floor 3” tongue and groove Black Walnut. To be honest, we sell much more White Oak than Walnut, but this rustic look has always been one of my favorites.
SYP Direct does not shop sources for hardwoods. We found them when they inquired with us about Heart Pine. Because SYP Direct gives you a 100% satisfaction guarantee and a coverage gurantee our source must be top of the line and consistent with grades, or we risk going out of business replacing floors.