Return Policy SYP Direct
SYP Direct guarantees 100% coverage, meaning you have enough wood to finish the job. 10% waste factor, or overage allows for normal cutting and damages, with that said round up on measurements! Trying to save $10.00 might cost a whole lot more than that if you have to order 10 more boards.
How it works
In 14 years, we have not left a customer angry or unfinished; so if you are unhappy with wood before you finish or, way before you nail, call us. We promise to do whatever it takes to make you a happy customer.
Let us walk you through the entire process. Real wood takes time and since time is money, most floor covering companies choose to sell floor coverings because every seven years they get repeat business. Our “one house one floor” promise is not popular with most contractors especially if they sell covers such as carpet, engineered floors, vinyl or laminate.